Booking Process

Guests submit a Booking Request Form to let us know a bit about yourself and your travel plans.

Upon submission of the booking request, our property management team promptly reviews availability and details and will confirm the booking. You will receive an email notification that your booking has been accepted and your dates are secured.

Following the acceptance of the booking, guests receive a comprehensive booking contract from our team. This contract will include detailed terms and conditions, the cancellation policy, payment schedule and other relevant information necessary for the reservation. 

Upon singing the Booking Contract, guests are required to make a 50% deposit. Preferred payment is e-transfer, however are are open to discussing alternative payment methods, and are approved on a per booking basis. Dates are NOT confirmed until the deposit payment is made. 

As the scheduled arrival date approached, guests are reminded to make the final payment. The remaining 50% of the total booking amount is due 60 days before the planned arrival date. Failure to make the final payment by the specified deadline may result in cancellation of the booking.

Upon receipt of the full payment, guests receive a confirmation email containing detailed instructions for check-in and valuable information about the property. When onsite, there is a Property Manager who remains available throughout your stay to address any issues or concerns promptly, ensuring a delightful and comfortable experience.